Dairy Queen shut down after franchise owner allegedly used racial slurs.
Deia Ford, went to a Zion, Illinois, Dairy Queen drive-thru with her two children, after not receiving her full order, she asked for a refund. That is when things took an unexpected turn, as the franchise owner, Jim Crichton, approached her and her children.
The mom says Crichton used racial slurs, that upset her so much she even called the police.
A police report says Crichton proudly admitted to using the sluts when he spoke to police. The report says that he said “he would be happy to go back to jail over the issue and proudly admitted calling Ford a (n-word) – and that he is ‘fed up with black people.'”
“It was really just upsetting especially with having my children in the car, and my daughter in the back seat repeated what he said” Mom says. “I mean, no one deserves to be treated like that.”
Crichton later issued an apology for the incident.
“What I said was not appropriate and is something I cannot take back,” Crichton said in his apology. “I have no excuse. I can only ask for forgiveness and try to make it up to all involved. As a start, I, along with my employees, will undergo sensitivity training.”
Dairy Queen’s corporate headquarters issued a statement regarding the incident.
“The recent actions of this franchisee are inexcusable, reprehensible, unacceptable and do not represent the values of the Dairy Queen family, our employees, fans and other independent franchisees around the world,” the company’s statement reads. “We expect our franchisees and their employees to treat every single person who walks through their doors with the utmost dignity and respect. Nothing less is acceptable.”
The company announced on Jan. 7 that the Zion location will be closed until further noticed. Dairy Queen added that it is in the process of terminating the franchise owner’s rights.